Q: When will my order arrive?
A: Orders are delivered within 3–7 business days in the UK.
Q: How can I track my order?
A: Once dispatched, you’ll receive a tracking link via email.
Q: Do you ship internationally?
A: Currently, we focus on deliveries across the United Kingdom.
Q: Can I cancel or change my order?
A: Orders can be cancelled or changed within 12 hours of placing them. Please email us quickly.
Q: My product arrived damaged, what should I do?
A: Contact us immediately at support@kensvale.co.uk with photos, and we’ll sort it out promptly.